What can we help you find?
Browse the topics below or use the search field on the top of the page to browse our documentation.
Frequently Asked Questions
Why are your prices so cheap?
Because that’s our mission. We’re here to raise the bar in the GTA V scene, offering premium‑quality content at fair and accessible prices. No overpriced fluff, just real value for your server.
How do I download my purchase?
After checkout, your content is immediately available through your Cfx.re Keymaster account. Log in and download, it’s instant.
How fast is delivery?
All purchases are delivered instantly via Cfx.re Keymaster. No delays, no emails, straight to your account.
Can I request a refund?
We offer a 7‑day satisfaction guarantee. If you're unhappy with your purchase, reach out via Discord and we’ll work to make it right. Please note, refunds are not available once content is transferred or modified.
Can I transfer my purchased content to someone else?
Yes. You can use the one‑time asset transfer feature through your Cfx.re Keymaster account, or gift the package during checkout.
How do I manage or cancel a subscription?
If you’ve purchased a subscription‑based product (e.g., monthly asset updates), you can manage or cancel it anytime via Tebex Checkout.
Do you offer support?
Yes. Our team provides support daily through Discord, typically responding within 24 hours.
Is your content customizable?
Absolutely. Our clothing and mapping assets are built with flexibility in mind. Easily replace textures, adjust placements, or integrate with your server's branding.
Will you help if my existing MLO conflicts with yours?
We can only ensure conflict‑free compatibility between our own MLOs, and only when purchased through one of our subscription packages. These include all necessary files for seamless integration.
We cannot provide custom fixes for third‑party MLO conflicts, as our pricing model is built around affordability and fairness. We recommend reaching out to other creators if you’d like their content adjusted to work alongside ours.
Do you use shadow maps and reflections in your interiors?
Yes. All of our interiors are designed with baked shadow maps and correct reflection setups for immersive realism and optimal lighting.
Do your MLOs include LODs?
Yes, we create Level of Detail (LOD) models to ensure performance and smooth visuals, even at a distance.
Do your MLOs have proper audio occlusions?
Yes, the majority of our MLOs include carefully crafted audio occlusions, ensuring immersive and realistic in‑game sound behavior.
Do your interiors have enhanced door handling?
Many of our interiors include custom or enhanced door setups. Check the specific product description for each item to confirm.
Does Map XY conflict with your map XY?
Each product includes a Technical description listing the base game files we modify. To check for potential conflicts, compare those file names with any map you're concerned about. If there's overlap, a conflict is very likely.
How many polygons do your clothes have?
Our clothing assets are performance‑optimized, built with LODs and sensible polygon budgets to ensure smooth gameplay, even on servers with hundreds of players.
Are your clothes ported from other games?
Yes, like most creators in the scene, we do port some pieces. However, we always give full credit to original creators, collaborate with many of them directly, and strictly follow their terms of use. We do not support low‑quality or unauthorized ports, only clean, legitimate work.